It is a self-help tool that helps you improve your ranking by auto-posting to your website and social media channels. Many of our customers start with this tool to see if we are a good fit and then upgrade when it makes sense.

Please note, this tool alone will not get you ranked to the first page of Google--think of it more like having your own social assistant that helps you stay consistent. Google loves consistency!

Within our Zip Ranker tool, we have a review control feature that lets the business owner set the parameter of the "bad" review. For example, if we set the parameter to accept only 4 stars and above and one comes in below that, then a notification is sent to the business owner to let them intercede to address the issue of the bad review (hopefully before it is posted).

While we cannot prevent a bad review from being posted, we can help put the review management feature in place to keep them few and far between.

We like to shoot for 100 more than the local business that is above you in the Google rankings. Our goal is to automate the review process so that you get more reviews daily...it's up to you to earn the 5 stars. The amount of reviews is important but the number of stars that you're rated is critical to improve your search engine ranking.

You can but it's not recommended. Some platforms discourage incentivized reviews where you would offer something for free in exchange for a positive review, up to and including removing the review, business account suspension, or simply lowered credibility. If a customer discovers that reviews are incentivized, they might question the authenticity of other reviews as well, eroding trust in your brand--and eventually lower sales.

Provide excellent service to ensure consistently positive customer experience, so happy customers are naturally motivated to leave reviews.

Send follow up emails and politely ask customers to leave reviews after they've had a positive experience.

Create a Loyalty Program where customers are rewarded for overall engagement, not specifically for leaving feedback.

Yes, we highly encourage you to do so. Respond to reviews thoughtfully and show you value all feedback, encouraging others to share their experiences as well.

Then, you just start TODAY with a plan to get your review program implemented. We can help with that.

Never, ever buy reviews. Doing so can cause more problems with your reputation and also cause trust issues with your loyal customers. The best referrals are word-of-mouth referrals that are singing your praises from the level of service that you provide. Take care of the service and the referrals will come.